Qns.1
Where have you learned about our site from?
Qns.2
How frequent do you shop online?
- Daily
- Weekly
- Rarely
- Only when I need to
Qns.3
Is Shoplah the only place you shop at online? If not, please specify where else do you shop online.
– Yes.
- No. __________.
Qns.4
Does Shoplah have most of the clothes you are looking for? Which category would you like to see expended?
Qns.5
Does Shoplah update their store frequently enough? How frequently would you prefer the store updates itself?
- Monthly Update
- Seasonal Updates
Others __________.
Qns.6
Are the Designs keeping up with recent trends? Name your favorite trend(s).
Qns.7
Would you like to find out about our store’s promotion? Which medium would you pick in order of preference, 1 being the most-preferred.
Email, SMS, RSS Feed, Twitter, Facebook
1) __________
2) __________
3) __________
4) __________
5) __________
Qns.8
Are you satisfied with Shoplah’s various methods of purchases? What other methods would you suggest?
Reflections:
I feel that asking gender is pretty redundant as it is a shop for female clothes. Even if it were a male buyer it would still be the female’s preference.
One Comment
You have some very interesting questions esp Q4 to Q7. But you might like to provide the options so it is easier to quantify our survey results later using excel spreadsheet. Too many open questions for email/online survey is not advisable. Q6 is interesting but the way it is pharase might not be immediately clear what it is you are trying to ask. There is also no options to choose thus making even harder to know what you are asking for.
I think it is still necessary to ask the gender question for profiling purposes but there must be a follow-up question to ask what is the purpose of their visit: Shopping for yourself Buying Shopping for someone, Just browsing etc. You may potentially missed out a section of your audience if you don’t ask the right questions.